Un service pancanadien qui a recours à une technologie moderne de centre d’appels, des bases de données permettant des recherches en ligne et la portée nationale de Centraide ont révolutionné la façon dont les Canadiens et Canadiennes ont accès à des renseignements sur les programmes de services sociaux locaux, comme les services de soutien à domicile aux aînés, les soins [...]

It’s official. 211 Ontario, the phone line that has helped well over 4 million callers find help…

In the past decade, 211 has helped millions of Canadians gain better access to important human services.

C’est maintenant officiel!

“Prescott-Russell residents have a range of support in their community. 211 is the easy and accessible way to find the help they want in tough times and to help them and their families enjoy the community in which they live,” said Marie-Andrée Carrière, 211 Spokesperson and Executive Director, Community Information Centre of Ottawa.

Three months after the August 21 tornado and storm that demolished the downtown of Goderich in Ontario, it’s the generosity that is remembered by the 211’s helpline staff.

Ontario 211, la ligne téléphonique d’information pour les services communautaires et sociaux de l’Ontario, s’est mérité un prix très convoité, décerné par le groupe SQM, ayant obtenu le niveau le plus élevé de satisfaction de la clientèle.

Ontario 211, the information helpline for Ontario’s community and social services, won a coveted award for highest customer satisfaction from SQM Group.

MEDIA RELEASE For Immediate Release Top 10 reasons why asking for help is hard Toronto, ON – Wednesday, May 18, 2011 – When their lives are being derailed by a crisis or a challenge, people may hesitate to reach out for the help they need and deserve. According to 211’s information and referral specialists, asking for help is often difficult [...]

On May 6, 2011 211 service launched in Waterloo Region.