Category: General
Learnings from the Connecting Up Conference in Sydney (Australia)

By Kelly If you have yet to become a member of NTEN, this post may convince you to run out and get yourself (and your organization) a membership. Thanks to them, I was lucky enough to win a full scholarship to attend the Connecting Up conference, a nonprofit tech, marketing and social media conference in Sydney, Australia. Over the past [...]

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What we Learned at the Social Media for Emergency Management and Crisis Communications Conference
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Held at Hart House, March 29, 2012

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Le service 211 national
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Un service pancanadien qui a recours à une technologie moderne de centre d’appels, des bases de données permettant des recherches en ligne et la portée nationale de Centraide ont révolutionné la façon dont les Canadiens et Canadiennes ont accès à des renseignements sur les programmes de services sociaux locaux, comme les services de soutien à domicile aux aînés, les soins [...]

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Des histoires de 211 centres d’appels

Toronto Windsor Ottawa Collingwood Niagara Dufferin-Peel Toronto Par : Rebecca Field Jage Appeler le 211 a changé sa vie Ça n’est pas comme si elle n’avait jamais demandé de l’aide. À 53 ans, Sandra connaissait des problèmes depuis longtemps. Atteinte depuis de nombreuses années de fibromyalgie et mère monoparentale d’un garçon autistique qui, en 2009, avait été abusé par un [...]

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We are participating in the Toronto Timeraiser (and we are in good company)
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The Timeraiser is part volunteer fair, part silent art auction and part night on the town. Throughout the evening, meet with different agencies and match your skills to their needs. Once you have made your matches, you are eligible to bid on artwork. The big twist is rather than bid money, you bid volunteer hours. If you have the winning [...]

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Stories from 211 Call Centres in Ontario
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With a single phone call, all residents of Ontario can move closer to the help they need.

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Ontario 211 helpline goes province-wide
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It’s official. 211 Ontario, the phone line that has helped well over 4 million callers find help…

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National 211 service a success in more ways than one
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In the past decade, 211 has helped millions of Canadians gain better access to important human services.

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La ligne d’information de l’Ontario 211 maintenant accessible partout en province
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C’est maintenant officiel!

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Le 211 sur les Services sociaux en Ontario

Le 211 sur les Services sociaux en Ontario est une collection de brèves qui devraient s’avérer utiles pour les organisations communautaires et de services sociaux de l’Ontario ainsi qu’aux clients servis par celles-ci.

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