211 South West Region Achieves AIRS Accreditation

AIRS accreditation is a significant achievement for the team at 211 South West Ontario for a number of reasons.

AIRS Certificate_Group Shot_Nov 2011 AIRS Certificate_Group Shot_Nov 2011

Celebrate International Volunteer Day – Become a Volunteer

As the world celebrates International Volunteer Day on December 5… Alors que le monde entier célébrera le 5 décembre…

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Ontario 211 receives award for Highest Customer Satisfaction for the Government Industry

Congratulations to all our 211 call centres for your continued dedication

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Flu Clinics are up and running

It’s that time of year again. The leaves are turning, the days are growing shorter, the mercury is falling…and the flu is beckoning.

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Prevention is the Best Protection Against Fire

The statistics are sobering: on average, 19 Canadian children ages 14 and under dies as a result of result of fire or smoke inhalation, while a further 600 are hospitalized.

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Stories from 211 Call Centres in Ontario

Toronto Windsor Ottawa Collingwood Niagara Toronto By Rebecca Field Jager It’s not like she hadn’t asked for help. At 53, Sandra had endured years of struggle. A long-time sufferer of fibromyalgia, and the single mother of an autistic boy who in 2009, had been molested by a trusted, family friend, the once-spirited Toronto-native knew that guilt and grief were consuming [...]

By Ontario 211 with 2 comments
Ontario 211 helpline goes province-wide

It’s official. 211 Ontario, the phone line that has helped well over 4 million callers find help…

By Ontario 211 with 1 comment
National 211 service a success in more ways than one

In the past decade, 211 has helped millions of Canadians gain better access to important human services.

By Ontario 211 with 3 comments
La ligne d’information de l’Ontario 211 maintenant accessible partout en province

C’est maintenant officiel! Ontario 211, la ligne téléphonique d’information qui a aidé plus de 4 millions d’appelants à trouver de l’aide…

By Ontario 211 with 1 comment
Le 211 sur les Services sociaux en Ontario

Le 211 sur les Services sociaux en Ontario est une collection de brèves qui devraient s’avérer utiles pour les organisations communautaires et de services sociaux de l’Ontario ainsi qu’aux clients servis par celles-ci.

By Ontario 211 with 0 comments
The 211 on Social Services in Ontario

The 211 on Social Services in Ontario is a collection of news snippets that we hope are useful to Ontario’s community and social service organizations and the clients they serve.

By Ontario 211 with 1 comment
Making a Difference with 211 in 2011

Across the province, 211 has been receiving an increasing number of calls from seniors needing help, as well as the families of both seniors and disabled people. Many of these callers are first-time users of the 211 system, further evidence that 211 is becoming better known to Ontarians.

By Ontario 211 with 1 comment
The 211 on Social Services in Ontario

The 211 on Social Services in Ontario is a collection of news snippets from Ontario’s community and social service organizations and the clients they serve.

By Ontario 211 with 0 comments
Le 211 sur les Services sociaux en Ontario

Le 211 sur les Services sociaux en Ontario est une collection de brèves qui devraient s’avérer utiles pour les organisations communautaires et de services sociaux de l’Ontario ainsi qu’aux clients servis par celles-ci.

By Ontario 211 with 0 comments
Media Release: 211 Award Winning Helpline Service now available in Prescott-Russell

“Prescott-Russell residents have a range of support in their community. 211 is the easy and accessible way to find the help they want in tough times and to help them and their families enjoy the community in which they live,” said Marie-Andrée Carrière, 211 Spokesperson and Executive Director, Community Information Centre of Ottawa.

By Ontario 211 with 0 comments